How to Be Smarter Today Than Yesterday Under Pressure

How to Be Smarter Today Than Yesterday Under Pressure

“The definition of insanity is doing the same thing over and over again and expecting a different result.” While this quote is usually attributed to Albert Einstein, the source is actually questionable. However its wisdom is not – most people would agree that...
Checking Assumptions in Difficult Conversations

Checking Assumptions in Difficult Conversations

Emotional Intelligence has many applications, one of the most helpful being in the area of having important conversations that address overt, covert or impending conflict. Conflict itself is not inherently positive or negative but rather it’s how we respond that tends...