When it comes to organizational culture, the “family” culture stands out as a unique blend of warmth, connection, and...
Last 8% Articles
Build the Emotional Intelligence skills required to work and lead courageously by learning and mastering the Last 8%. The Last 8% are the tough conversations, difficult decisions, and opportunities to meaningfully connect that people avoid because emotions get in the way.
4 Reasons to Invest in Developing Your Leaders
Developing leaders is an investment in the future of any organization. Strong leaders are critical to achieving...
5 Ways to Win with Culture
Organizational Culture refers to the set of values, beliefs, and practices that shape the behavior of individuals and...
How To Solve Any Work Conflict Skillfully and Effectively
Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s...
Using the Science of Goal Setting to Build Your Best Life
Life is not easy. As we go about trying to be successful, happy, and productive, we face many challenging situations....
Overcoming the Obstacles of Authenticity
Your organization is facing many tough decisions: how to return to the office, how to best respond to systemic racial...
The Last 8%: You Are a Good Person Wanting to Do Great Things
You have an aspiration to build a good career, be part of a team that is doing something worthwhile and be a provider...
4 Mistakes CEO’s Make in Difficult Conversations
Published in The CEO Magazine Published on March 27, 2018 One of the most important things a CEO must do is have...
The 2 Patterns of Difficult Conversations Gone Wrong
When strong emotions and avoidance are getting in the way: How to recognize and break patterns. David was frustrated....
3 Common Mistakes made when Managing Disruption
In September 1961, a woman from Queens, NY, called a group of friends over to her house and confessed that eating...
The Last 8% Conversation
Here is a distinct pattern we see over and over again in the leadership development training programs we run: when...
Checking Assumptions in Difficult Conversations
Emotional Intelligence has many applications, one of the most helpful being in the area of having important...
Execution is Not Easy: Having the Conversations That Matter
Are you losing 50%of your business strategy’s value because of conversations that aren’t happening? Execution is not...