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Effective Communication Articles

Emotional intelligence ensures effective communication, which is about being able to clearly convey a message and listen in a way that makes the other person feel heard and understood. Effective communication is the cornerstone of highly engaged productive companies and teams.

How To Solve Any Work Conflict Skillfully and Effectively

Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s driving you crazy, the moment you jump on a zoom meeting, and that person is on, you immediately feel resistance, even repulsion. You even feel like...

How EQ Drives Psychological Safety

Cranla Warren, IHHP’s Organizational Psychologist and expert in Emotional Intelligence, recently had the opportunity to sit down with Specialist Khalilah Lyons…

5 Benefits of Expressing Gratitude in the Workplace

This year, it has been easy to focus on the challenges we have faced. In January, it looked like the pandemic was going to be relegated to history and the vaccine would mean our lives would soon look like they did in 2019. It didn't quite work out that way. While many...

The value of listening vs. only hearing

If you ask most people if they are good listeners, they will confirm that they listen to everyone. What they really are referring to is their ability to hear. While hearing and listening may seem like they serve the same purpose, the difference between the two...