Effective Communication Articles

Emotional intelligence ensures effective communication, which is about being able to clearly convey a message and listen in a way that makes the other person feel heard and understood. Effective communication is the cornerstone of highly engaged productive companies and teams.

Beyond the Buzzword: Real-World Diversity, Equity, and Inclusion Strategies

Diversity, equity, and inclusion – a concept that has become more prevalent and important for businesses today. In 2024, we live in a society that continually promotes and celebrates the unique diversity and inclusion of the global population, and this way of thinking...

How Leaders Build a High-Performing Culture

In the dynamic realm of business, leadership is not just a role but a profound influence that molds organizational culture and steers its course towards success or stagnation.

Six Strategies to be Effective in Last 8% Conversations

One of the biggest challenges faced by everyone across all organizational levels, including CEOs I work with, is mastering the art of…

How To Solve Any Work Conflict Skillfully and Effectively

Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s driving you crazy, the moment you jump on a zoom meeting, and that person is on, you immediately feel resistance, even repulsion. You even feel like...

How Leaders Build a High-Performing Culture

In the dynamic realm of business, leadership is not just a role but a profound influence that molds organizational...

Six Strategies to be Effective in Last 8% Conversations

One of the biggest challenges faced by everyone across all organizational levels, including CEOs I work with, is...

How To Solve Any Work Conflict Skillfully and Effectively

Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s...

How EQ Drives Psychological Safety

Cranla Warren, IHHP’s organizational psychologist and expert in Emotional Intelligence, recently had the opportunity...

5 Benefits of Expressing Gratitude in the Workplace

This year, it has been easy to focus on the challenges we have faced. In January, it looked like the pandemic was...

The value of listening vs. only hearing

If you ask most people if they are good listeners, they will confirm that they listen to everyone. What they really...

4 Mistakes CEO’s Make in Difficult Conversations

One of the most important things a CEO must do is have skillful difficult conversations – holding people accountable,...

The 2 Patterns of Difficult Conversations Gone Wrong

When strong emotions and avoidance are getting in the way: How to recognize and break patterns. David was frustrated....

What CEO’s need to do to include the women on their teams

Most of us are familiar with Sheryl Sandberg’s idea that women need to “lean in”, which is a great metaphor for women...

The Last 8% Conversation

Here is a distinct pattern we see over and over again in the leadership development training programs we run: when...

Checking Assumptions in Difficult Conversations

Emotional Intelligence has many applications, one of the most helpful being in the area of having important...