Organizational Culture refers to the set of values, beliefs, and practices that shape the behavior of individuals and...
Last 8% Articles
Build the Emotional Intelligence skills required to work and lead courageously by learning and mastering the Last 8%. The Last 8% are the tough conversations, difficult decisions, and opportunities to meaningfully connect that people avoid because emotions get in the way.
How To Solve Any Work Conflict Skillfully and Effectively
Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s...
Using the Science of Goal Setting to Build Your Best Life
Life is not easy. As we go about trying to be successful, happy, and productive, we face many challenging situations....
Overcoming the Obstacles of Authenticity
Your organization is facing many tough decisions: how to return to the office, how to best respond to systemic racial...
Checking Assumptions in Difficult Conversations
Emotional Intelligence has many applications, one of the most helpful being in the area of having important...
Execution is Not Easy: Having the Conversations That Matter
Are you losing 50%of your business strategy’s value because of conversations that aren’t happening? Execution is not...
Scaredy Cat Hires Idiots
This is a story about Fred. Fred manages a very busy full-service hardware store that’s part of a huge national chain....
Why successful leaders need to learn how to conquer their Last 8% moments
Leadership coach JP Pawliw-Fry’s had an “aha” moment a few years back. He was working with two Fortune 500 executives...