Last 8% Articles

Build the Emotional Intelligence skills required to work and lead courageously by learning and mastering the Last 8%. The Last 8% are the tough conversations, difficult decisions, and opportunities to meaningfully connect that people avoid because emotions get in the way.

What is a Family Team Culture? (and 3 Reasons Why They Are Almost Always Dysfunctional)

Beneath the surface of this familial facade lies a complex web of dynamics that, more often than not, render such cultures dysfunctional.

Six Strategies to be Effective in Last 8% Conversations

One of the biggest challenges faced by everyone across all organizational levels, including CEOs I work with, is mastering the art of…

8 Ways to Become a Last 8% Culture 

Your competitive advantage over competitors is not your strategy or product. Your biggest opportunity to have a sustained point of difference is your culture.

The Pitfalls of a Transactional Culture: Why Your Organization Needs a Shift

Many companies unknowingly default to this culture, which promises short-term gains but…

5 Ways to Win with Culture

5 Ways to Win with Culture

Organizational Culture refers to the set of values, beliefs, and practices that shape the behavior of individuals and...