When considering the types of organizational cultures, one of the most prevalent is what we call the "fear-based"...
Last 8% Articles
Build the Emotional Intelligence skills required to work and lead courageously by learning and mastering the Last 8%. The Last 8% are the tough conversations, difficult decisions, and opportunities to meaningfully connect that people avoid because emotions get in the way.
The Dangerous Lie of ‘Nice’ Organizations: Why Your Family Culture is Doomed to Fail.
When it comes to organizational culture, the “family” culture stands out as a unique blend of warmth, connection, and...
4 Reasons to Invest in Developing Your Leaders
Developing leaders is an investment in the future of any organization. Strong leaders are critical to achieving...
5 Ways to Win with Culture
Organizational culture refers to the set of values, beliefs, and practices that shape the behavior of individuals and...
The 2 Patterns of Difficult Conversations Gone Wrong
When strong emotions and avoidance are getting in the way: How to recognize and break patterns. David was frustrated....
3 Common Mistakes made when Managing Disruption
In September 1961, a woman from Queens, NY, called a group of friends over to her house and confessed that eating...
The Last 8% Conversation
Here is a distinct pattern we see over and over again in the leadership development training programs we run: when...
Checking Assumptions in Difficult Conversations
Emotional Intelligence has many applications, one of the most helpful being in the area of having important...
Execution is Not Easy: Having the Conversations That Matter
Are you losing 50%of your business strategy’s value because of conversations that aren’t happening? Execution is not...
Why successful leaders need to learn how to conquer their Last 8% moments
Leadership coach JP Pawliw-Fry’s had an “aha” moment a few years back. He was working with two Fortune 500 executives...