This year, it has been easy to focus on the challenges we have faced. In January, it looked like the pandemic was...
Empathy Articles
To build truly inclusive workplace cultures, companies must start from a place of empathy and care. Evolving leadership styles need to include key skills revolving around Emotional Intelligence such as empathy, listening and transparency to increase employee engagement and wellness.
DE&I: A Way of Working, Thinking, Being, and Thriving
IHHP’s Organizational Psychologist, Dr. Cranla Warren, recently sat down for an in depth conversation about diversity,...
What We Get Wrong About Empathy and How We Grow It
There are three common misconceptions about empathy: It makes us soft, unable to make tough calls, or be a strong...
Empathy IS a skill that can be learned
Emotional Intelligence (EI) is one of the Top 10 skills that will be demanded for work roles in 2020 as identified by...
The value of listening vs. only hearing
If you ask most people if they are good listeners, they will confirm that they listen to everyone. What they...
Does practicing gratitude really matter?
If you were to list tools used by the US Army, the Navy, NASA, Olympic athletes and NFL teams (or organizations...
3 Common Mistakes made when Managing Disruption
In September 1961, a woman from Queens, NY, called a group of friends over to her house and confessed that eating...
Remember your emotional intelligence when raising a teen.
I see the look on her face and I sigh. Of course she doesn’t want to clean her room; she’s a teenager after all. But...
Your Leadership Reputation
“Poker Face” and Other Idiosyncrasies…Detractor or Enhancer? "Yes, Tom has that reputation - that's just how he...
Coaching on Empathy
What do you do when someone doesn’t value empathy? Sometimes a client simply announces that he or she doesn’t care...