When it comes to organizational culture, the “family” culture stands out as a unique blend of warmth, connection, and...
Last 8% Articles
Build the Emotional Intelligence skills required to work and lead courageously by learning and mastering the Last 8%. The Last 8% are the tough conversations, difficult decisions, and opportunities to meaningfully connect that people avoid because emotions get in the way.
4 Reasons to Invest in Developing Your Leaders
Developing leaders is an investment in the future of any organization. Strong leaders are critical to achieving...
5 Ways to Win with Culture
Organizational Culture refers to the set of values, beliefs, and practices that shape the behavior of individuals and...
How To Solve Any Work Conflict Skillfully and Effectively
Having good relationships at work matters to you, but you are experiencing conflict with a person on your team. It’s...
3 Common Mistakes made when Managing Disruption
In September 1961, a woman from Queens, NY, called a group of friends over to her house and confessed that eating...
The Last 8% Conversation
Here is a distinct pattern we see over and over again in the leadership development training programs we run: when...
Checking Assumptions in Difficult Conversations
Emotional Intelligence has many applications, one of the most helpful being in the area of having important...
Execution is Not Easy: Having the Conversations That Matter
Are you losing 50%of your business strategy’s value because of conversations that aren’t happening? Execution is not...
Scaredy Cat Hires Idiots
This is a story about Fred. Fred manages a very busy full-service hardware store that’s part of a huge national chain....
Why successful leaders need to learn how to conquer their Last 8% moments
Leadership coach JP Pawliw-Fry’s had an “aha” moment a few years back. He was working with two Fortune 500 executives...