fbpx

WHAT CAN AN ORGANIZATION DO TO HELP THEIR PEOPLE? LEARN HOW TO BUILD THE PILLARS OF A COURAGEOUS HIGH-PERFORMANCE CULTURE. REGISTER NOW FOR OUR UPCOMING WEBINAR.

Effective Communication Articles

Emotional intelligence ensures effective communication, which is about being able to clearly convey a message and listen in a way that makes the other person feel heard and understood. Effective communication is the cornerstone of highly engaged productive companies and teams.

The Last 8% Conversation

Here is a distinct pattern we see over and over again in the leadership development training programs we run: when leaders face a difficult conversation, a feedback conversation or a performance review, most cover 85, 90 or 92% of the content of what they want to say...
Read More

The Wedding Speech

About 8 months ago, I received a call from a dear friend ‘Emma’…it was 10am on a Saturday morning. Emma was distraught. Her son’s wedding was in 4 hours and she was beside herself. “I’m supposed to make a speech at the reception, but I can’t!” she said. My heart...
Read More

“We Need to Talk” – Here we go again

“We need to talk”. She says. Oh great, I think. I’ve got a million things going on, tons of work to do, and now I’m in trouble. And I’m not talking about my wife!... this is coming from someone on my team who wants to give me some “constructive” feedback. If you are...
Read More

Checking Assumptions in Difficult Conversations

Emotional Intelligence has many applications, one of the most helpful being in the area of having important conversations that address overt, covert or impending conflict. Conflict itself is not inherently positive or negative but rather it’s how we respond that tends...
Read More
The Wedding Speech

The Wedding Speech

About 8 months ago, I received a call from a dear friend ‘Emma’…it was 10am on a Saturday morning. Emma was...

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.