Blog Posts

Bill-Benjamin-Profile

5 Strategies to Handle the Pressure of a Job Interview

Most people prepare for job interviews by doing background research, considering what questions might be asked and preparing answers. All of this is important, but most people don’t prepare themselves and their brains for the pressure they are going to feel leading up to and during the interview. One of the things we learned in Read More

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Soft Skills

4th Quarter: Time to Hire for “Soft” Skills

According to monster.com, 36% of all hiring happens in the 4th quarter, which is really amazing since we generally lose one to two weeks of work around the holidays. If you are in the position of going through the hiring and interviewing process in Q4 (or anytime for that matter), you will want to consider Read More

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What is one word that you would use to describe how you feel about the first day of school?

  Simple question right? Unimportant question maybe? Hardly. The answer to this question might be one of the most consequential and least examined for parents or for anyone who is in the position to influence young people. For many children, the answer that most frequently comes into their mind when answering this question is nervousness, Read More

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Why women may be your most underutilized asset.

I have two older sisters who are doctors, two strong-minded daughters, a mother who is a child-psychologist and a wife who doesn’t put up with my … well, you know. My business also has an equal balance of men and women on our leadership team.  Needless to say, I have personal experience in the power Read More

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SM-Olympics-for website

The Privilege of Pressure

I love the Olympics. I love the commitment displayed by the athletes and how it inspires me and my kids and so many others to think about and (hopefully) reach our goals (I seem to exercise a little more when the Olympics are on as well!) I love the emotion involved. One of the things Read More

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Diana-Pearce

A Woman Under Pressure

I am a woman, and I am under pressure. There…I said it. Admitting that I am under pressure makes me feel vulnerable. Why is that? When I ask myself why I feel vulnerable by admitting that I am under pressure, the only answer I can think of is that I should be able to do Read More

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BIO pic-Megan

Career Pressure Starts at the Application

This tweet is an exaggeration, but to anyone applying for a job, this may feel rather accurate. Especially if you are seeking an entry level position. How can you have five years of experience when you just graduated from college? Even if you worked while you completed your degree, chances are you still do not have Read More

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michael and JP is Aussie-BLOG POST

Performing Under Pressure is Indeed a Global Phenomenon

JP’s tour through Asia/Pacific The need for business leaders to strengthen their capability to better perform under pressure is indeed a global phenomenon. Since its publication last year, Performing Under Pressure – the Science of Doing Your Best When it Matters Most has been translated into 8+ languages. In fact, such is the demand for Read More

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BIO pic-Megan

Exams = Pressure

For any student, April is always a dreaded month. It is the time of final assignments and exams. If you are like me, any given week on your calendar has multiple highlighted tasks that need to be completed, and all of them are important. Talk about feeling the pressure; needing to put your head to Read More

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The Physiology of Crisis

Early in my career I was put into a leadership position. Great, right?  Not so fast. With degrees in Mathematics and Computer Science, I wasn’t a natural leader. I learned when I don’t manage pressure and instead succumb to crisis thinking, it impairs my cognitive abilities and impacts how I manage emotions (Emotional Intelligence/EQ). At first I thought EQ Read More

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sara bio

Meetings = Brain Drain: The exception or the rule?

If this morning you suddenly asked your colleague to walk for eight hours straight without breaks; meaning they must eat on the go, could not slow down, must maintain (or better) their pace over the eight hours – would this be realistic? If they couldn’t do it and got tired, would you consider them weak? Read More

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BIO-JP-bw

The Irony of Pressure

One of the major findings in our book, Performing Under Pressure, and one that surprises many of the people we train is that no one performs better under pressure. Hard to believe but it is true. In spite of what many of us have been led to believe, no one ‘rises to the occasion’ or Read More

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Bill on Inside Quest

Being on TV – now that’s pressure!

It’s 25 minutes before I am about to be interviewed by Tom Bilyeu for the Inside Quest TV show and I am by myself in the green room (which in this case is a blue room).   I’ve been treated like a celebrity all day – they’ve flown me out to Los Angeles, picked me up Read More

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Performing Under Pressure
1-day training program

    People are feeling overwhelmed by pressure – to meet deadlines, to do more with less, to lead through change and to deal with difficult relationships.  Ever wonder how the top 10% performers handle the pressure and still perform? We did. So we conducted a study of 12,000 people. The results were fascinating – and helpful to the Read More

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The Last 8% Conversation

Here is a distinct pattern we see over and over again in the leadership development training programs we run: when leaders face a difficult conversation, a feedback conversation or a performance review, most cover 85, 90 or 92% of the content of what they want to say in the conversation but a funny thing happens Read More

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TOP 6 REASONS-1

Emotional Intelligence Certification

Last date to register for certification is November 2016. Book early and save! With fall upon us, many learning and development people will be thinking about how they can impact their organization in a positive way in 2016.    Here are 6 reasons why certifying yourself and/or your facilitators in IHHP’s Performing Under Pressure: The Science Read More

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BIO-John Doane-NEW

How to Be Smarter Today Than Yesterday Under Pressure

“The definition of insanity is doing the same thing over and over again and expecting a different result.” While this quote is usually attributed to Albert Einstein, the source is actually questionable. However its wisdom is not – most people would agree that “doing the same thing over and expecting a different result” is going Read More

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BIO-Phae E

Remember your emotional intelligence when raising a teen.

I see the look on her face and I sigh. Of course she doesn’t want to clean her room; she’s a teenager after all.  But she’s my teenager and I want her to eventually be a responsible, contributing member of society. It’s not too much to ask, right? I’m not the first Mom to ask Read More

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BIO-Leah-bw

No Coincidences

My son just started grade 5. As expected, this milestone has brought with it, a tidal wave of emotion for me because grade 5 was the year that changed my life. Mr. Wright was my grade 5 teacher. It didn’t take him long to determine that I desperately needed some additional support academically, but even Read More

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staff-SaraRoss

Busting the Biggest Delegation Myth – and strategies to truly improve productivity under pressure!

When it comes to delegation most of us have heard the old saying “if you need something done, give it to a busy person.”  It turns out if we believe this, we are setting ourselves up for disappointment and burning out good people. So how should we approach delegation?  Well the answer may be found Read More

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john and michael (2)

Helping Leaders Perform Under Pressure

IHHP’s Coaching Process: Helping Leaders Perform Under Pressure By John Doan and Michael Bell “Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” – William Pollard Every day at IHHP, we help leaders from around the world perform under pressure so Read More

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Diana-Pearce

Managing the Pressure of Change

I had the opportunity to be a part of a webinar at The Institute for Health and Human Potential (IHHP) recently. The topic? You guessed it, “Managing the Pressure of Change”. During the webinar I learned a few things; after all, becoming a student of human behavior is a large part of the journey to Read More

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Bill-Benjamin-Profile-Small

Feeling the pressure?

Blog Talk Radio “Thanks to Bert for the amazing radio interview with Bill Benjamin. Bert Martinez hosts the Money For Lunch radio series.”

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sara bio

ELT Hot Seat Question-What is a ‘variable’?

In 1955 George A. Miller, a professor at Harvard, delivered a paper titled “The Magical Number Seven, Plus or Minus Two,” which helped set into motion a new field of research known as cognitive psychology. His original work on “thinking” has been proven and built upon over the last five decades. The insights of Miller Read More

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BIO-JP-bw

Pressure from a different perspective.

Today, I want to share a story about pressure, though a different kind of story than what I normally report on. I was in Phoenix last week doing a program for one of our clients, one of the big four accounting firms. The night before the program I went to meet some good friends of Read More

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BIO-JP-bw

Making a difference in the world

At IHHP, we get the distinct pleasure of working with people doing important work in the world. This comes in many different sizes and shapes. One is the manager or leader who creates a workplace environment where his or her direct reports and colleagues have an engaging and meaningful place to work. Where, because of Read More

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BIO-Kenton

When Really Good People Make Really Bad Decisions

As originally seen in StickyMinds By Kenton Bohn, Ryan McClish, Charlene Ceci – May 5, 2015 www.stickyminds.com   As IT plays a growing role in business strategy, the synergy between IT and business is more important than ever. Ryan McClish and Kenton Bohn work through the issues to keep their teams on the same page. Read More

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Diana-Pearce

Improving Emotional Intelligence:

So I totally lost my Emotional Intelligence in the coffee shop drive through My friend and colleague, Ann (who allowed me share this story) began a meeting with me recently that went like this… “I was running late this morning. Kids slept in, we were rushing. I had to get them to school on time Read More

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staff-SaraRoss

Feeling the PRESSURE of virtual training delivery? So were we!

For many of you reading this, you have been delivering classroom based training for years. You know what works, you know how to read a room, and you have a sixth sense about the energy in the room and level of engagement. You know who needs more time to reflect and who needs to share. Read More

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BIO-Michael

Lessons from the Roxy Pro Coast – Australia

Women’s professional surfing is pushing the boundaries of the sport. Not just the level of women’s surfing, but the frontiers of the entire sport. At the forefront of the progressive push is 6 time world champion, Stephanie Gilmore (Australia). Today, I was privileged to watch Steph take down Silvana Lima (Brazil) in her Quarter Final Read More

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michael-bell

The Wedding Speech

About 8 months ago, I received a call from a dear friend ‘Emma’…it was 10am on a Saturday morning. Emma was distraught. Her son’s wedding was in 4 hours and she was beside herself. “I’m supposed to make a speech at the reception, but I can’t!” she said. My heart broke, and I replied “Aw Read More

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BIO-JP-bw

The High Performing Team: Choosing Status or Expertise

In November of 2009, during a team meeting, Ryan McClure, a young marketing manager at the Institute for Health & Human Potential (IHHP), made a suggestion to senior leaders to investigate financing a virtual platform for our Emotional Intelligence training program. At the time, virtual learning was fairly new. It had potential for bridging geography Read More

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Pressure Changes Everything

Why Managing Pressure is the New Competitive Advantage at Work What do you do when you’re under pressure? How does it affect your decision making? Ability to connect? Listen? Think clearly? Perform? Over the last seven years at the Institute for Health and Human Potential we have collected a great deal of information about how Read More

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The (un)Self-Aware Leader

Overcoming the Sabotaging Effect of Pressure on Performance “The (un)Self-Aware Leader” Webinar, October 22nd, 1:00 EST Register Now Our research at the Institute for Health & Human Potential shows how poorly many people perceive and rate their own behavior and performance. In our data, we found that for many individuals, their self-assessment was significantly different from Read More

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Manometer

A High Pressure Story

Talk about a high pressure job: Jim Breach is the Vice President of Customer Development, Walmart/Club for Unilever, one the world’s largest Consumer Package Goods manufacturers whose brands include Dove, Lipton, Vaseline and Ben & Jerry’s ice cream, just to name a few. Walmart and Sam’s Club represent the largest Segment for Unilever in North Read More

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staff-SaraRoss

The New Enhanced Emotional Intelligence Program

IHHP launches Emotional Intelligence Version 14! Empower Your Trainers to Impact Your Culture The Institute for Health and Human Potential (IHHP) is excited to announce the roll out of the newly enhanced version of our world-renowned and award winning Emotional Intelligence (EI) program. Over the past couple of years we have asked how we could Read More

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Giovanni_Roberto

Sales for not Selling

When you want to be great at something, the best place to start is by learning from people who have already achieved greatness. Having the chance to talk with Bill Benjamin allowed me to gain insights as to what it takes to be great in sales. The discussion I had with him is what gave me the Read More

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Bill Benjamin

“We Need to Talk” – Here we go again

“We need to talk”. She says. Oh great, I think. I’ve got a million things going on, tons of work to do, and now I’m in trouble. And I’m not talking about my wife!… this is coming from someone on my team who wants to give me some “constructive” feedback. If you are like I Read More

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staff-JoshEasby

The Dreaded Performance Review

It’s that time of year again. The confetti from your New Year’s celebration has settled and you’ve returned to your work after the well-deserved Holiday season. Although you feel re-energized and ready to take on the year with all its challenges and opportunities that it may have in store for you, you can’t help but Read More

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staff-JoshEasby

Why most change efforts fail

Change is constantly occurring all around us; in all aspects of our lives. This is just the way of the world. We need to be able to adapt and adjust to move forward. The issue though is that people and more importantly organizations have a hard time dealing with change. 70% of change initiatives fail according Read More

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Bill Benjamin

Why Don’t We Hold People Accountable?

In US hospitals today, one in twenty patients receives the wrong medication. Three and a half million patients per year become infected while being treated in the hospital. Half get infected because someone simply didn’t wash their hands. If that doesn’t upset you then this statistic surely will; 84% of health care personnel in these settings have Read More

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staff-JoshEasby

Disengagement – numbers don’t lie

Engagement has been a hot topic for some time now. The reason for that is the fact that organizations are having trouble keeping their employees engaged. If the age old saying “numbers don’t lie” is true, then organizations are in some serious trouble. Based on a study conducted by Dale Carnegie and MSW it was Read More

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Bill Benjamin

Vulnerability: Nah, Let’s Go with Humility

I really enjoyed reading the article written by Brad Smith – CEO of Intuit – on vulnerability. “As a younger man, I thought a leader needed to appear flawless” says Brad in the article, and I really resonate with that. I too recall being a young leader and thinking I had to have it all – Read More

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Bill Benjamin

The Expectation Effect

We are all generally very good at heaping expectations on ourselves. Whatever the expectation, we tend to focus on what we can do ourselves. What about the expectations you have for those around you? Instead of grumbling or complaining about your co-worker, employee, teenager or spouse (or boss), you can help them reach their potential Read More

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A Humble Willingness

Willingnessis a crucial tool in my life. It isn’t something I have always had, and it is definitely something I am continually working on. Willingness goes hand-in-hand with having an open mind. Willingness and open-mindedness are qualities that create great opportunities and benefits in my life. As I work on having an open mind, I find Read More

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Power of Sport

There are few experiences in life that can fairly be termed sublime. In my experience, running in a road race or participating in a triathlon are two of them. While not a competitive runner or triathlete, every summer I put my best effort forth to train for and compete in a race or two. The excitement Read More

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Bill Benjamin

How does your reputation impact your employees performance?

Being a Leader is Hard. If there is one thing I have learned in the last 16 years of being in a formal leadership role, it’s that it’s really hard to be an engaging and inspiring leader. There have been many times that I have thought I’m just not cut out for leadership. I would get Read More

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staff-SueEasby

“We are never, ever getting back together”…. Until the puck drops

As Taylor Swift sings, “We are never, ever, getting back together!”…and we say, until the puck drops. Netflix, a streaming and DVD service, made a slight change to its business model as a solution for a change in the US Postal Service (among other reasons), had a slight fee hike and customers left in droves to Read More

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Appreciation – one of your best investments year round!

‘Appreciate’ – definition: to recognize the full worth/ be grateful for (something).   The December Holiday Season is, for many, a time of celebration – of family, friends, faith and spirituality. With dinners, parties, gifts and traditions, there are many ways that we share good feelings with those important to us and let them know how Read More

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Bill Benjamin

How can a SCARF help Robin change?

In HIJACKED Episode #3, we see Robin further undermining his own leadership by micromanaging his team. What impact does this have? When people feel they are being micromanaged, they don’t feel trusted. When people don’t feel trusted, they disengage, stop taking risks, and often become micromanagers themselves, which creates a culture of mistrust. Clearly Robin needs Read More

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The US Election and the Brain Science of How We See

The US election is in full swing and I am absolutely loving it. Why? Firstly because I am a huge political junkie. I just can’t read enough about what’s going on. Secondly, I think there are so many lessons to learn about how a leader is perceived based on the ability to perform under pressure. But Read More

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staff-DanySpencer

Life is funny

When you finally think you have it all figured out and things are moving along just fine, fate decides to throw you a curve ball and see if you’ll be able to catch it. See I’ve been fortunate; I have a great husband, sweet and well behaved (well so far anyways), 12 year old daughter, great Read More

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staff-SaraRoss

“Poker Face” and Other Idiosyncrasies…Detractor or Enhancer of your Leadership Reputation?

“Yes, Tom has that reputation – that’s just how he is…” “Well that is good to know, I thought I tanked my first presentation with his division!” “You’ll see it’s just one of his idiosyncrasies and that’s why we’ve nicknamed him ‘poker-face’. Tom never reacts or responds to suggestions on the spot which means you really Read More

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Sydney’s Hope

It’s not just the adults that need to be their “Best When it Matters Most!!” Sydney Gibson is a 6 year old little girl that made a difference in the world. When watching TV one day, Sydney saw a commercial for the unfortunate famine in Africa. Her first reaction was to tell her parents that she Read More

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staff-SaraRoss

It’s the elements that will sink the boat and the leader!

“They can teach you everything you need to know theoretically and tactically in the pool – but if that is the only time you practice then you will only know how to execute those skills in the pool. But, I warn you – it’s the elements; the weather, the currents, the unpredictability of the open water Read More

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staff-TylerRivers

HIJACKED: Robin Episode # 1 – Have you been lucky enough to have someone like Robin as a leader?

Have you been lucky enough to have someone like Robin as a leader? Click here to see the 1st episode! I can only imagine the reputation Robin has built amongst his reports by the way he talks down and lacks trust in their abilities. As a gen Yer myself, this management style would be extremely difficult for me Read More

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staff-SueEasby

Hijacked: The New IHHP Web TV Series – A Sneak Peak (Coming in September)

IHHP’s been “Hijacked!” And it all started a few months ago when a cross-functional team at IHHP sat in a meeting to brainstorm creative ways to engage our community and continue to spread the word on the importance of developing emotional intelligence. The team, made up of people from our marketing department, product and instructional design Read More

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Coaching and the Olympics

When I was a child, around 6 years old, I started to dream about being in the Olympics. I would lie in bed at night and imagine crossing the finish line like a wild horse, way in front of the pack and claiming victory at the top of the podium. And no, if you Google Read More

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Pressure – through the eyes an Olympian

What if I mess up? This was the question that kept swarming around in my mind during the weeks leading up to my first Olympic experience in Atlanta, 1996. Despite all the training and mental preparation to be at my best, I had trouble relieving the pressure that was building up. I let that one question Read More

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staff-TylerRivers

IHHP In the Community

As always, IHHP continues to be involved with charity events and organizations in our communities to help those struggling to “be their best when it matters most”. The overwhelming joy and pride we take in helping others outside of work is something IHHP has been doing for years and we wanted to update our valued community Read More

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How I got HIJACKED!

It’s funny where a little brainstorming can get you… This experience has been a whirlwind to say the least. When I came on board for the summer, I never expected to be creating a web series with the Institute for Health and Human Potential (IHHP) team. It was an idea that just sort of came out of a brainstorming meeting about Read More

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staff-SaraRoss

New Policy: Key employees NOT ALLOWED VACATION

Sam Edwards sat completely frozen in his office staring at his 6’2” senior developer from across his desk. The only sound in the room was the whirring of the distant air conditioner as it spewed cold air and contributed to the feeling of frozen statues. No one moved. Oxygen was feeling like a commodity. Who would blink Read More

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Bill Benjamin

Goals are overrated, unless you don’t have one!

With the Olympics just ending, I wanted to share an important lesson I learned from my attempt to ride the Etape du Tour(a stage of the Tour de France). Let me start by telling you that I did not meet my goal of finishing the ride. When I told my sister that I didn’t finish the ride, Read More

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Olympics and Self-Efficacy

I arrived in London today for the Olympics. Brought our 15 year old daughter Brigitte with me. She is so excited. She is a big Olympic fan (this is her 4th Olympics, if you count 1996 in Atlanta when she was 7 months old in her mommy’s tummy!). As I mentioned in my last blog, there are Read More

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staff-TylerRivers

Are you scared to ask for help? I’m not….anymore!

Are you scared to ask for help? I’m not….anymore! Have you ever had the opportunity to dive head first into a project or assignment you were extremely interested in but did not have the work experience or knowledge beforehand? Well I had the unbelievable opportunity to lead a project for theInstitute for Health and Human Potential Read More

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Here We Go Again!

There are few things that I get more excited about than the coming of an Olympic Games. While I recognize the darker side of the Olympic movement: the politics, the commercialization, the use of precious resources for insanely large venues that are never used again, post-games, in countries that can’t afford them (no, this isn’t a Read More

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staff-TylerRivers

I’m Not A Child

Have you ever had the experience of leaving a situation where you felt you had really displayed good leadership skills by actively listening, giving the other person plenty of opportunity to voice their opinion and you believe you made them feel valued, only to find out later on that you apparently did the complete opposite? Sometimes Read More

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staff-SaraRoss

How Not to Become a New Year’s Resolution Cliché

“So what is your resolution for 2012?” I asked a friend over the holidays. “Resolutions??!! I don’t do resolutions, they are so cliché. People make their resolutions in January, break their resolutions by February and then spend the next 11 months feeling guilty about them until it is time to disappoint themselves again the following year.” Although I was initially Read More

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Bill Benjamin

How to Think Like a Champion

Olympic gold medalist, two-time WNBA champion, three-time WNBA MVP, successful businesswoman, wife and mother. I am none of those things, but it only took five minutes of talking to Lisa about her success for her to make a difference in my life. In my interview with Lisa, we discussed the keys to her success – Read More

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How to leave work behind this holiday season

Let’s face it, getting ready to leave work for the holidays can be a very stressful situation. I was just reminded of this a few weeks ago as I was getting ready to take the last of my vacation and take a week off. As the last few days approached before my vacation, I noticed myself Read More

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Guest Blog: From November Newsletter Reader’s Story Contest

When I was a child, every Christmas my parents would pack us into the car to visit my grandmother. On the way to her home, my father would say to us, “I need you kids to listen to me for a few minutes.” Once Marty and I stopped singing and Mike stopped punching Len in Read More

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staff-SueEasby

Our Thanks To You

The team at IHHP is so very grateful for our amazing community. For you! We often don’t realize how wonderful a community we have until we have to ask them for guidance. In November 2011, we reached out to our community to ask you for input into helping us plan our future here at IHHP. With Read More

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Stressed for Success?

There are many writers that I have a great deal of respect for. David Brooks, a writer for the NY Times, stands among the top few. For over a decade he has written a column for the Times and, in my opinion, has had a significant impact. We both spoke at a conference a year ago Read More

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Checking Assumptions in Difficult Conversations

Emotional Intelligence has many applications, one of the most helpful being in the area of having important conversations that address overt, covert or impending conflict. Conflict itself is not inherently positive or negative but rather it’s how we respond that tends to shape the experience in either direction. As such, E.I. skills can greatly increase the Read More

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Bill Benjamin

Customer Service: How Not to Do it!

Our company moved e-mail servers this week. Having a degree in Mathematics and Computer Science, I understand the complexity of doing this and that things are likely to go wrong. Well, things did go wrong. On the day of the migraine, I mean migration, I started to get calls from partners and clients telling me their Read More

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Coaching on Empathy

What do you do when someone doesn’t value empathy? Sometimes a client simply announces that he or she doesn’t care about what is going on with other people. They don’t care what the other person is going through or feels or how they are impacted. Is it true that they really don’t care? I have had Read More

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What is EQ?

Defining Emotional Intelligence (EI) and Emotional Quotient (EQ) Emotional Intelligence, or EI, describes an ability or capacity to perceive, assess, and manage the emotions of one’s self, and of others. Our EQ, or Emotional Quotient, is how one measures Emotional Intelligence. Emotions have the potential to get in the way of our most important business Read More

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Bill Benjamin

What Are Some Things to Expect from EI Training?

I’m often asked to quantify the value of having high emotional intelligence. After a series of sessions with a leadership group from one of the world’s largest multi-national corporations, I followed up with a list of their key learning outcomes. I wanted to share these with all of our clients as they reflect some of the Read More

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Bill Benjamin

The Lazy Co-Worker: Focus on What You Can Control

So you are working with someone who is not very motivated and does the minimum needed to keep their job. That’s frustrating, but what can you do? The main advice I would give is to focus on the things you can control. We have a habit of focusing on – and getting frustrated by – things Read More

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Execution is Not Easy: Having the Conversations That Matter

Are you losing 50%of your business strategy’s value because of conversations that aren’t happening? Execution is not easy. Some of the most brilliant business plans (think Sony Betamax, or the Ford Edsel) or critical organizational goals fail to gain traction not because of the quality – but because of the execution – of the plan Read More

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The Leadership Gap

In a recent studyof senior leaders around the globe, 91% of those surveyed saw strong leadership capability as critical to their firm’s continued growth, yet only 8% considered their own leadership teams to be “excellent.” This difference between the need for strong leadership and the current lack of it has been referred to as the Read More

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Developing Leaders without Throwing Your Training Dollars out the Window!

In the course of my travels, I meet interesting business leaders from around the world who want to build great companies. They say that people are their most important asset. They say they will stop at nothing to improve the potential of their people. They say they are ‘committed.’ Then they ask if we can help Read More

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staff-SaraRoss

The Hijacking of Black Friday

Take a holiday shopping day, impatient people, bad weather, too-small and too-few parking spaces, and add on top of that the best box office sales of the year and you have all of the ingredients of a recipe for disaster. They call it “Black Friday”. A day, and a shopping trip, I will never forget… It was Read More

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staff-SueEasby

Scaredy Cat Hires Idiots

This is a story about Fred. Fred manages a very busy full-service hardware store that’s part of a huge national chain. His store is immaculate, his inventory spot on and his ability to predict what his customers want is legendary. But something is not quite right in Fred’s store. Fred’s supervisors really want to love him, Read More

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Chaos off the soccer field

Posted By: Greer Campbell, Senior Leadership Consultant at IHHP I have been with theInstitute for Health and Human Potential (IHHP) for just over a year and prior to working here I was aware of emotional intelligence, but it wasn’t something that I deliberately practiced and I certainly did not understand the true power of its application. I have a Read More

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staff-SueEasby

Think Your Way To a Healthier You

The IHHP research team, headed up by our very own Dr. JP Pawliw-Fry, has been working on several studies over the past number of years that explore how individuals (specifically leaders) approach and/or avoid difficult tasks, relationships or change and the effect this has on the individual, as well as the people and teams around them. Read More

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staff-SueEasby

Lead Thyself Before Others

It began as an average day for Jean, an HR executive in a large public relations firm. The ride in on the subway was uneventful. Summer was lazily winding down but the day was warm and agreeable. Autumn was approaching, though – back to school and back to work time. And so the winds of change Read More

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staff-TylerRivers

Even IHHP Is Not Immune To Change

As a company built on helping organizations and people be their best when it matters most, we recently faced one of our biggest changes ever. Here’s our story. It began about 18 months ago when the newly formed board of directors (consisting mostly of founders, owners and a great consultant named Mike Boydell from Boydell Inc.), Read More

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