The traditional methods of corporate training are continually being challenged by more dynamic, integrated and modern approaches. One such innovative approach is the Last 8% Culture System – this system is not merely a training program, but a transformative culture system designed to be implemented directly in the flow of work. The system seamlessly integrates into the flow of work at all organizational levels at the same time, driving scalable transformation and enabling changes in months, not years, while minimizing day-to-day disruptions. In the flow of work approaches to growth and development also ensure that learning is continuous, relevant, and tightly aligned with team-based and overall business outcomes.
Traditional Workshops vs. In The Flow of Work & Lean Learning Approaches
Perhaps you’ve found yourself in a training workshop and you kept thinking, “I hope this wraps up soon so I can get back to my work!” You wouldn’t be alone in thinking this – Harvard Business Review noted how some employees are unsatisfied with on-the-job training because it is viewed as an interruption. Traditional training programs often operate in isolation from daily work activities, and this can lead to the program losing all impact and a disconnect between learning and day-to-day application. This separation can hinder the immediate and practical application of new skills, meaning the training ends up not being worth the investment of time and money.
“Lean learning” is the modern approach to training and development that has been shown to be more effective, efficient, and impactful than traditional training methods. In an article published to HBR, Steve Glaveski explains how lean learning models stress the importance of prioritizing learning outcomes that would immediately be most applicable and relevant to the team in order to maximize impact and value.
According to Forbes, a major reason why employee training often doesn’t make an impact is because the skills being taught in the program are not relevant to the organization’s current problems and development, and it’s often exhausting to sit in on full-day training – on the contrary, relevant skills and issues are exactly where in-the-flow of work and lean learning approaches are aimed, which is what makes them more effective.
The Last 8% Culture System utilizes a lean learning approach with a combination of learning concepts that are familiar and applicable to everyone, making it very relatable and easy for people to “click” with. The System provides actionable and relevant tools and tactics in a “lean” capacity, rather than an exhaustive list of learning, to help build habits, enable recall, and create a shared language and understanding for the whole team. Additionally, it uses an in-the-flow of work framework with the implementation of sprints – the sprints are integrated into regular team meetings and are designed to address real issues as they arise during the normal course of work, ensuring that learning is immediately applicable, relevant, and directly tied to the team’s current projects and challenges.

Implementation and Effectiveness of the Last 8% Culture System
The implementation of the Last 8% Culture System is uniquely effective due to its structure and execution strategy. It starts with a thorough assessment to tailor the approach to the organization’s specific needs, pinpointing key areas where targeted learning and development will have the greatest impact. By identifying these critical areas, the system enables organizations to transition from good to great, achieve better results, and execute their strategies more effectively, ensuring maximum learning efficiency and a higher return on investment. After the assessment, sprints are conducted to foster continuous learning and application, gradually building skills and driving cultural change over time.
Each sprint includes a combination of virtual training for leaders, keynotes covering main concepts, and guided discussions within team meetings. At IHHP, we firmly believe that culture primarily exists on teams – the structure of the Last 8% Culture System was designed specifically to support leaders in becoming catalysts for change, empowering them to drive the formation of a high-performing culture on their teams.
Why It Works: Science-Backed Strategy
The effectiveness of the Last 8% Culture System is not just anecdotal but is grounded in findings in the fields of neuroscience and behavioral science. The system’s focus on real-time learning and application helps cement behaviors more effectively than traditional training methods. It leverages neuroscience to enhance recall and application under pressure, ensuring that team members are not only learning but also applying what they learn in high-stakes situations.
The System’s Real Impact: The BCI Success Story
A compelling illustration of the effectiveness of the in-the-flow of work approach the System takes is seen in its application at Blue Cross of Idaho. Under the traditional family-like culture, the organization faced challenges with execution and adaptability. The implementation of the Last 8% Culture System enabled a shift towards a culture characterized by higher accountability and courage, leading to significant improvements in execution and productivity.
Leah Hannun, Director of Funding Operations at Blue Cross of Idaho, reflected on how the System’s approach to culture made waves on her team:
“We’ve integrated the Last 8% Culture System into our regular team check-ins and meetings, making it a part of our routine discussions. This approach has ensured that it’s not something done to the team but something they actively participate in, contributing to the successful adoption of the system.”
You can read more about the Last 8% Culture System’s impact at Blue Cross of Idaho here. Hear from individuals at all levels of the organization by watching the interview video, or deep dive into the collaboration’s findings by downloading the full case study report.

The Last 8% Culture System represents an evolutionary shift from traditional workshop-based training to a more dynamic, integrated approach. It addresses the core challenges teams face in high-pressure environments by embedding learning directly into the workflow, thus fostering a culture of high performance and continuous improvement. For organizations like Blue Cross of Idaho, adopting this system has not only enhanced their cultural dynamics but also meaningfully boosted their operational effectiveness.
Leaders looking to drive substantial cultural change should consider transitioning from conventional training workshops to implementing in-the-flow of work approaches such as the Last 8% Culture System. Learn more about the Last 8% Culture System here, and get in touch with one of our Learning Consultants to see how our system can drive change and success for your organization.