John Gardner, Systems Engineering Manager at Medrad, a medical devices company, was recognized as someone with a high degree of technical skills and an ability to “get things done.” But at what cost?
According to John, “Although senior management liked that I got things done, they were frustrated with my methods of dealing with people. Essentially, management was saying, “John, we love you, but we want to shoot you!”
John focused only on the outcomes of the work, believing that task completion was much more important than people’s feelings. “On the one hand, I was receiving performance reviews at the top of the performer range. Then I got a letter saying that if I didn’t change my style, I might be fired.” John couldn’t believe that he was being knocked for his interpersonal style when he was delivering such amazing results!
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“January and February have been a test of my “emotional intelligence” – it’s too cold to ride outside, so I’ve been cycling on my trainer in the basement. On the weekends, my coach – Steve – has me doing 2-3 hours rides in order to start building up my endurance and performance. This is hard as it gets boring riding in one place for that length of time. I do have my music, I watch some movies and sports, but most of all, I am keeping the end goal in mind. I know that the time I put in on the trainer now will have huge benefit to my overall performance once I am training outdoors and when the actual ride comes in July.
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Our Coaching Director recently shared a great experience she had with a coaching client. The client took our 2-day Emotional Intelligence Training course over four years ago then recently attended our Three Conversations of Leadership course. At the close of their final Three Conversations of Leadership coaching session, the client shared with her how strongly our programs and emotional intelligence coaching had impacted him, acknowledging he had become a different person.
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What sets great leaders apart from average leaders is not their IQs, technical skills or even their industry experience. It is their emotional intelligence — their ability to manage their own emotions and those of others. In fact, according to a study by the Center for Creative Leadership in Greensboro, NC (www.ccl.org), the two main derailers of a great career have nothing to do with raw intelligence, but with a person’s inability to manage relationships and to deal effectively with change.
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