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Survey
Welcome to the IHHP Communication Survey! Your responses will help us improve communication of research, engage with you in discussion on Leadership Performance & Emotional Intelligence topics, provide EI related tips and advice, inform you of upcoming programs and events, and provide other information in ways that are relevant, engaging, and non-disruptive to our clients.
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IHHP Travels the World
This research edition's list of new additions to our world-wide clientele signifies a growing global need for expertise in the Emotional Intelligence field. The list below illustrates where we've recently been and where we are heading.
Canada
Toronto, Vancouver, Sudbury, Huntsville, Victoria, Aurora, Ottawa, Oshawa, Calgary, Alliston, Sault Ste. Marie, Kingston, Trenton, Halifax, Banff
United States
Madison, Anchorage, Cincinnati, Atlanta, New York, Austin, Colorado Springs, Miami, Boston
Other Locations
Rome, Singapore, Dublin
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JP's Corner Continued
I enjoyed listening to him because I had met him three years earlier when I interviewed him for the book I am writing (and continue to write - sigh...). While he was still an inspiring leader, I noticed a subtle change in his manner. He didn't seem to be his usual optimistic self and there was something diminished about him. After his presentation, we had a chance to chat and he relayed to me some of what he had experienced in the last few years.
His organization faced a daunting situation - if some of the changes occurred as they expected, they might be forced to let go up to half of their head count (and this is not a small organization!). The knowledge was clearly affecting this thoughtful and caring leader. Not only had he moved his family from Texas to Illinois for the job, he had taken on more responsibility, and had built a new team around him.
He had already worked so hard to make it happen - and sacrificed a great deal for himself and his family. And now, he had to face one of the toughest challenges of his career - a potentially huge downsizing of his organization.
In many ways, I thought he was managing quite well given all that he was facing but the toll of the situation was clearly visible in his body, his level of energy and his outlook. I realized at that moment, how hard it is to be removed from this kind of change - change that affects others so deeply - and it made me ever more aware of how change affects all of us. Because we are human and we feel, change affects us on a deep emotional level. Which brings us to this month's webinar and white paper - all change is personal. continue
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Leadership Rewired
Youth Programs Newsletter Launch
Are you an educator or a parent interested in Emotional Intelligence and youth? Did you miss the launch of our first youth newsletter?
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The New Science of Sustainable Leadership
Dr. JP Pawliw-Fry's Webinar Series
We invite you to join Dr. JP Pawliw-Fry in this open-source research and learning discussion based on his groundbreaking study of leaders who get to the top and live to enjoy it.
You will have an opportunity to provide 'open source' feedback to JP and his team on the ideas, models and research presented. JP will introduce you to new ideas and breakthrough research, and solicit feedback from the people who we consider to be today's insightful leaders - you!
You will be the first to learn about these new ideas and help us shape them into JP's forthcoming book. Our ultimate goal is that this new series will reshape your life, rewire your brain and conversely help sharpen JP's message so that it is a great resource that is helpful and practical to all readers when it is published next year.
Please join us for as many sessions as you wish - this will be a remarkable journey of self-discovery.
"I no longer think that learning how to manage other people, especially subordinates, is the most important thing for executives to learn. I am teaching, above all, how to manage oneself."
Peter Drucker
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In this tough economy leaders are facing a near impossible challenge: remaining flexible and adaptable in a shrinking market. Change affects how we feel about ourselves, which can affect our relationships and our ability to effectively lead. Join us this fall as we discuss why change is personal in our upcoming complimentary webinar and white paper.
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JP's Corner: All Change is Personal
Last month I was in Chicago, working with one of the larger health insurance companies in the state. This organization might be familiar to you since it, and many others like it in the industry, has recently been under fire both in the press and in Washington.
I followed a presentation by one of the senior leaders of the company who talked about the challenges his group would face over the near, middle and long term. He gave people his best shot at what they could expect and what they could do to deal with it. Continue
(The white paper All Change is Personal will be emailed to all registrants of the complimentary webinar on November 12th, and will become available for download from our website by early December)
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Upcoming Complimentary Webinar:
ALL CHANGE IS PERSONAL
Why most change efforts fail and what to do about it
In any economy, and especially in a down economy, leaders and managers face the unenviable task of trying to get their organizations to change. It is not easy. In fact, it is near impossible. Most change efforts fail and do not have the desired effect on the business. They fail not because leaders do not follow the script or the game plan, but they fail because organizations and leaders do not understand that all change is personal.
In this Webinar you will learn:
· Why the best thought out plan for change is doomed and what you can do about it
· Why change is critical to your organization's ability to adapt, innovate and remain viable, especially in a difficult economy
· Specific tools that will help you equip yourself and your team to make change happen, and most importantly sustain it.
This Webinar will outline the latest research on change in organizations and give you insight into understanding the personal nature of change.
Presented November 12th - 1:00pm to 2:00pm EST with Q&A to follow.

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Course Registration Dates
October 20 & 21 in New York
December 8 & 9 in Toronto
February 23 & 24 in Toronto
May 10 & 11 in Toronto
February 23 - 26 in Toronto
May 10 - 13 in Toronto
November 10 & 11 in Toronto
June 15 & 16 in Toronto
PMI 13 PDUs: IHHP is a member in PMI's R.E.P. Program and PMI does not specifically endorse, approve, or warrant Provider's products, courses, publications, or services.
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So You Think Change is Personal?
Try it as a Woman...
It's not an easy time of year. By this point, if you are a woman like me you have spent the last big chunk of your time and energy scurrying around like squirrels before winter. On top of our day jobs, we have our night jobs: taking care of everyone and everything - from settling people back into daycare or school or work, signing them up for the maximum possible activities that will enrich their minds and bodies (and not drive us crazy as we drive them around!), ensuring oral and physical health, even appearances, with trips to the doctor, the dentist, the barber, the hairdresser, the vet (for our dog, not the kids), the groomer etc.
Some of us may have reached the next big step of taking our kids off to college or university, or of settling our aging parents as best we can into retirement homes or nursing homes. We've planned Thanksgiving if we're Canadian or started to plan it if we're American.
Clearly, it's been a busy time of year for us. Enough to make our heads spin. Now what happens if the world throws in some economic change, financial instability, or even job insecurity to deal with as it has done in recent times? In the midst of caring for others and feeling as stretched as far as possible already, the results just can't be good. And change becomes personal.
Though we live in a modern urban world, we inhabit bodies built to live in the wild, and each female brain still carries within it the ancient circuitry of her strongest foremothers, engineered for genetic success. [...] Our stress responses were designed to react to physical danger and life threatening situations. Read More
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New Clients
Our long list of clients is noteworthy. Earning their trust comes from years of excellent support and committed assistance. We are always excited (and humbled) to welcome new corporations and industry segments to our clientele list. Here are some recent additions.
Algoma District School Board
American Association of Medical Society Executives
American College of Cardiology
BC Human Resources Management Association
Belmont University
Bluewater District School Board
Bureau of Public Debt
Canada Health Infoway
Canadian Federation of Independent Grocers
Codan Canada
ConocoPhillips
Cracker Barrel
Custom House USA Ltd.
European Power Transmission Distributors Association
Gateway EDI
Goodrich Corporation
Hastings & Prince Edward District School Board
Human Resources Professionals Association of Ontario
Institute of Real Estate Management
Invesco Trimark
Jones Lang LaSalle
KCI Management Inc.
Marketing Research and Intelligence Association
Medical Group Management Association
Molson Canada
National Marrow Donor Program
Nova Scotia Association of Health Organizations
Ontario Association of Community Care Access Centres
Ontario Cooperative Education Association
Ontario Municipal Administrators' Association
Ontario Mutual Insurance Association
Oshawa Central Collegiate Institute
Ottawa-Carleton District School Board
Roberts Resource
Shoppers Drug Mart
St. Charles Chamber of Commerce
Stagnito Media
Takeda Pharmaceuticals
Talecris Biotherapeutics
The Globe & Mail
Treasury Inspector General for Tax Administration
TriZetto
University of Minnesota
University of Toronto Schools
Western Energy Institute
Wrigley
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So You Think Change is Personal? Try it as a Woman, Continued
Now, couple that stress response with the modern demands of home, kids, and work without enough support and we have a situation in which women can perceive a few unpaid bills as a stress that appears to be life-threatening. This response impels the female brain to react as though the family were endangered by impending catastrophe. The male brain will not have the same perception unless the threat is of immediate physical danger. (from Louann Brizendine, The Female Brain, p.6)
It's not to say that men don't feel taxed (they do), but is it any wonder why so many women are feeling overwhelmed? No wonder twice as many women as men are depressed (interestingly, before puberty their rates are about the same). No wonder women seem to be more vulnerable to stress-related illnesses.
In the face of the uncertainty we are facing and because of our hardwiring, change becomes very personal. It impacts us greatly.
If you are feeling this way (whether as a man or woman) you are not alone. Especially with increasingly darker days, this is a classic time to feel overwhelmed and overwrought. While our programs are geared towards leaders and mangers (and sales people) learning tools to help them perform more effectively, a big part of the program offers solutions to help us be better in our most difficult moments. Consider taking one of our public programs. It will help you with your day job - and your night job. Either way, take charge. Because if we won't, no one else will.
Tune in next time for: Do female bosses make better managers?
Elizabeth Pawliw-Fry is the co-founder of IHHP. We would like to welcome her back, and look forward to her intermittent articles.
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JP's Corner Conclusion
Whether it is replacing a business process to increase  productivity, developing a new product or service or downsizing an organization, change hits us first and foremost in a very personal way. For very good reason: our brain's first function, above all, is to generate behaviors that help us survive. Whenever we face a change in our environment, our brain stands at the ready to understand the significance of the situation. It is prepared to activate muscles or cause secretion of chemicals into our body in order to help us adapt.
Change affects how we feel about ourselves. It affects our physical health. And, it causes us to question some of our basic assumptions: such as:Can we learn? Can we grow? Cumulatively, these assumptions can affect how agile, innovative and effective our organizations are, which in this economy is clearly an important ability. There is a new and emerging science behind these questions that sheds light on not only why change is personal but what we can do about it.
In our upcoming webinar (Nov 12th), we'll explore this new science by looking at how much of it operates beneath the surface, in our brain, sabotaging our best attempts to manage change and innovation. We will look at what you can do about change both for yourself and for the people you need to bring along with you in your organization. Being open to change is and will continue to be a clear competitive advantage for organizations today.It is, however, first and foremost very personal. Just ask my friend in Chicago.
Have a great day.
JP
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The End For Now
We are surrounded by examples of those who have remained innovative and flexible through the downturn, as well as by those who have faltered and failed. Managing personally and professionally is never easy. We hope that this research edition has provided you with some tools and ideas of how to stay ahead of the game. We look forward to providing you with further information on the webinar!
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JP & Bill
Institute for Health and Human Potential
"Be the change you want to see in the world."
Mahatma Gandhi
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