Diverse backgrounds – including a range of careers, education, and life experience – have resulted in a strong team of IHHP coaches and facilitators who are accredited in Emotional Intelligence (EI).

Our facilitators lead clients through IHHP’s 2-day EI training program which includes 360 feedback (culled from peers, managers, family and friends), participation exercises to enable practice of new EQ competencies, and personal goal setting based on the feedback received.

Then our coaches step in to offer the support, guidance and ‘ruthless accountability’ required to help clients implement EI tools and strategies into their lives, and develop plans to reach the goals they set in the training program. We offer coaching in a one-on-one format.

Contact us to discuss how your team can benefit from our highly acclaimed training and individual/group coaching programs.

As Director of Coaching Programs at IHHP, Lisa directs all aspects of the corporate coaching services and oversees all EQ coaching personnel. She was one of Canada's first professional coaches and is known internationally. Lisa’s ability to help her clients take their leadership to the next level by applying EQ concepts and strategies has made her a highly sought-after Executive coach.

Lisa is best known for helping clients set and achieve clearly defined goals so they can take on greater responsibilities in their careers. By holding them accountable and focusing on results, she coaches her clients to become better communicators and more effective leaders.

Lisa holds a Master's degree in Counseling Psychology from the University of Toronto and is a graduate of the Coaches Training Institute (CTI). She is also a Certified Professional Co-Active Coach.

Lisa loves to write and has published many articles and songs over the years. Her life coaching book, Becoming a Mother on Fire: A Guide to Being a Mom without Losing Yourself was published in 2010. Lisa enjoys skiing, bike-riding, running and yoga.

Testimonials:

“I would personally recommend my coach, Lisa Garber.  I found her to be a wonderful listener, very professional, extremely helpful and insightful.  A true asset for your team.”

“Lisa was perfect. The flow of questions, walk through, review of situations, and internal look at myself and staff situations was an outstanding experience. Best coaching I have ever received.”

IHHP coach John Doan has coached corporate clients all over the world. He is a member of the International Coaches Federation and has earned the designations of Organization and Relationship Systems Certified Coach (April, 2009), Professional Certified Coach (December, 2006) and Certified Professional Coactive Coach (June, 2006). John is also the Executive and Team Coach for the EMBA Program at the University of Western Ontario and is Faculty for the Leadership Waterloo Community Leadership Program.

In addition to Emotional Intelligence, he offers coaching expertise in the areas of creating successful corporate teams, conflict resolution, important conversations and leadership. As an executive coach, John passionately believes in the importance of leveraging Emotional Intelligence to create a stronger, healthier workplace where individuals can create their own action plans for success, including a strategy for overcoming the obstacles that stand in their way.

John is a graduate of the Leadership program from the Coaches Training Institute. He brings a unique set of skills and experience from the fields of human development and health care. In his coaching practice, he works with individuals, teams and groups to enable people to sharpen their leadership and communication skills through intentional, authentic relationships grounded in Emotional Intelligence and using a System based approach.

Artistically, John is an accomplished photographer who has displayed his work through exhibitions and galleries. Personally, he is a father of two sons and, when time allows, enjoys skiing, cross-training exercise and music.

Testimonials:

“John was supportive, prompting me to examine many facets of myself, which I hide. John helped me to become more self-aware by many of his questions and his ability to frame things for me from an EI perspective. He was knowledgeable, insightful and overall, a very positive coach.”

“John asked all the right questions and was sure not to offer solutions. He allowed me to touch on any topics that I felt could benefit me personally and professionally. He allowed me to be myself by establishing a strong level of comfort. John is a true professional and his knowledge and communication skills make him an exceptional coach.”

IHHP coach Sharon Lewis helps executives, managers and teams from around the world to sharpen their leadership skills and become high performers.  She is accredited through the International Coaches Federation, Team Coaching International and The Leadership Circle.  By leveraging the concepts of Emotional Intelligence, Sharon’s results-based coaching style helps her clients learn to face change head-on, communicate more clearly and deal more effectively with challenging situations and people.

Sharon’s extensive business experience - including sectors as diverse as Construction Management, Information Technology and Team and Leadership Development –makes her invaluable as an executive coach. Her varied background enables her to provide unique perspectives and a powerful blend of hard and soft skills to her clients.  She also acts as a sounding board in order to help her clients work through various options, possibilities and challenges.

Sharon balances introspection and real world practicality to help her clients leverage their strengths in order to create outstanding results. Personally, Sharon enjoys a full personal life as a partner, mother, mentor, friend, volunteer, avid skier, adventure racer and runner.

Testimonials:

”I enjoyed working with Sharon; she was professional, compassionate and personable.  She made getting through some difficult discussions less so because of her openness.  She asked the right questions that initiated thought process and kept me curious.”

”There were so many people issues with my team where I have now managed to get win-win outcomes with the help of Sharon.”

IHHP coach Peter Taylor has been fascinated with the notion of emotional intelligence since first learning of the term in 1997. The concept tied together so many things that he had believed and experienced in his life to that point. He was easily able to translate the EI strategies and tools into his performance coaching practice, where he helps clients identify their strengths, create action plans to reach the next level of leadership, and develop competencies such as self-confidence and flexibility.

As a busy coach to executives and professionals, Peter offers support to clients who understand the importance of being accountable and want to experience positive outcomes in such areas as project completion, increased responsibility at work, improved communication skills and better relationships – both professional and personal.

Peter has an Honours Bachelor of Commerce and a Masters of Human Resource Development. He is a Certified Human Resources Professional and a Certified Training and Development Professional. His previous business experience includes human resources management in manufacturing, five years on the faculty of Durham College of Applied Arts and Technology, and the presidency of a retail computer training company. Peter established his consulting and training practice in 1984.

He is married, father to three daughters and grandfather of five (and has found the EI tools and techniques particularly useful when interacting with his grandchildren!). His hobbies include photography, travelling and trekking, dogsledding, cross country skiing and collecting Haida art.

Testimonials:

“Peter was a great coach.He was able to bring out a lot of thoughts, realizations and ideas from within me that I would not have necessarily seen or looked for on my own. I thought he had a great approach—allowing me to work through things rather than instructing or guiding me to a preset answer. “

“He was very positive and easy to deal with. He seemed very knowledgeable and successfully and quickly applied the material to my situation. “

IHHP coach Deborah Monroe’s passion is to deliver quality in every interaction with her executive coaching clients. As a skilled EI coach, she has helped many professionals determine what is working and what needs to change, achieve performance results and accomplish corporate goals … always with her trademark sense of humor.

As a respected master practitioner in the EQ community, Deborah’s extensive experience in corporate environments has enabled her to help balance people with process for an integrated working environment. Her goal is to help professionals sharpen their leadership skills and build accountability in the workplace, as well as increase adaptability for those who have a need to control situations and outcomes.

Ms. Monroe has helped launch three not-for-profit organizations, two of which are international. She has lived and traveled abroad, and is a published performer, songwriter and musician who has appeared on TV and radio. Deborah is a Keynote and Session Speaker, including the International NEXUS EQ conference in South Africa.

Testimonials:

“Deborah did a fantastic job with probing questions and exercises that opened my mind to great opportunities for improvement. In following through with some of the most difficult tasks she assigned, I learned how to be successful in applying EQ concepts in both my professional and personal life.”

“EQ has brought me useful insight into my behavior motivation and that of others in family and work life. Deborah’s objectivity and amazing insight gained about me from my 360 report and our discussions have been so valuable. The fact that the coach is removed from, and unknown to, the other players in my life provides a safe and comfortable environment for open discussion. Deborah is excellent at providing insight into situations we discuss and providing a clear framework for addressing them.

IHHP coach Dian Patterson’s mission is to use performance coaching to help professionals and companies around the world create powerful change in their lives.  As an executive coach, she is able to help her clients become more accountable, improve their leadership strengths, and if necessary, work on correcting unwanted management behaviors.

Using her diverse business experience, Dian coaches clients to leverage their newly gained EI knowledge in order to accomplish goals such as strengthening their communication skills and improving the relationships in their lives. Dian helps her clients understand themselves better so they can develop the necessary tools to break through existing performance barriers and experience greater levels of professional (and personal) success.

Dian’s extensive professional development includes the Certified Professional Coactive Coach designation from the Coaches Training Institute in San Raphael, California and the Certified Dream Coach designation (helping clients achieve their dream goals; held by only 300 coaches worldwide) as well as credentials in various personality tools.

Dian is an active fundraiser for breast cancer and has walked over 100 miles in the United States and Canada in pursuit of the cure.

Testimonials:

“Dian is an absolute pleasure to work with. I was a little uncomfortable going into my first coaching session thinking that it was a “shrink job” and that I was being analyzed. She quickly put an end to those thoughts during the first few minutes of our initial EQ conversation. After that, I really looked forward to my next session with her.”

“I think I was very fortunate to have Dian as my coach. I found her knowledgeable, easy to get on with, willing to share her experiences and listen to mine and offer constructive ideas, options and exercises at the right time to address my specific issues.”

“Heart” and “edge” best describe the style of Scott, an accredited IHHP trainer/facilitator.   Friendly and engaging, Scott makes an immediate connection with his audience.  His relational style of delivery creates a comfortable atmosphere for learning and motivates participants to improve their performance.

Scott’s 20-year career has focused on sales and leadership development.  Numerous leadership roles over this period have enabled him to understand Emotional Intelligence (EI) theories and how to apply them, resulting in practical leadership skills.  He designed and developed curriculum for sales and leadership training worldwide for a major pharmaceutical company, winning the company’s distinguished Master Performer award four times!

Scott has delivered numerous courses including Increasing Hiring Effectiveness – Using an Emotional Intelligence model for hiring sales professionals; and Increasing Coaching Effectiveness – Using Emotional Intelligence to connect with others and build trust.  He is also skilled at using CD ROM technology as a follow-up to training workshops.

Scott is a graduate of Drake University College of Pharmacy, where he earned the distinguished Lemon Pharmaceutical Leadership Award.  He also earned an M.B.A. from the University of Illinois, Springfield.  As Adjunct Professor of Marketing at Indiana Wesleyan University, he teaches Strategic Marketing and Business Ethics to undergraduate students and Masters Candidates.

Scott also serves as President of the Board of Directors for African Hope, a not-for-profit mission organization dedicated to the health and education of Sudanese refugee children.

“Most of my interests and activities have something to do with the triumph of the human spirit.”

The most important ongoing accomplishment of Scott’s life has been a vibrant 21-year marriage, as well the rearing of his three children. It is in his family that the practical applications of emotional intelligence and leadership are played out daily.

Sue brings a powerful package of expertise to her lead facilitator role at IHHP that includes practical business experience in management and sales, 16 years of facilitating for Fortune 500 companies, program design and development, mentoring and being a life-long learner.

Sue was with Eagle’s Flight of America, Inc., a world renowned experiential training company, for 12 years.  As the President of the U.S. business unit she learned the ins-and-outs of being an executive in a regionally based environment, reporting to the corporate headquarters in Toronto and overseeing offices in Minneapolis, Los Angeles and New Jersey.  As the head of sales, she demonstrated her ability to manage sales people, direct sell and manage budgets.   

Her unique brand of facilitating combines common sense, academic knowledge, practical application, a passion for people and a drive to create results. (About training)

 “If a person doesn’t change, it was just an interesting experience.  My goal is to help them see the possibilities, understand the potential, equip them with knowledge and challenge them to choose to change.”

Sue has worked with groups of 6 executives, needing truth and direction, to 450 sales people at a conference.  She has worked in almost every state in the U.S. as well as Brazil, Korea, Australia, South Africa, New Zealand, France, Spain, Ireland, Panama, Egypt and Bulgaria.  Sue has worked with companies like Marriott, Wells Fargo, Disney, ESPN, Benjamin Moore, J Crew, & Verison. 

The result of Kim’s twenty-plus years of experience, combined with her authenticity, energy and expertise as a facilitator, is an innate ability to engage people – from large audiences to individuals – in the journey of learning, self awareness and building effective relationships.

With a passion for putting people first, Kim naturally builds quick rapport with others through humor, sensitivity, and transparency. She is skilled at translating information and experiences in a relevant and down to earth manner so that individuals can identify, own and take responsibility for bringing positive change into their professional and personal lives. Her greatest joy is helping others recognize and experience honest and shared effort, expanded learning, and human connection at a deeper level than the mere transaction of business.

Through the company she founded over ten years ago – KRMoore & Associates, Inc. – Kim has worked with global companies including FMCTI, Transocean Deepwater Drilling, and Aggreko, LLC as well as several public sector organizations. Prior to this, Kim’s HR career included leadership roles at Hewitt Associates, the Hay Group and Korn-Ferry International, and started in global account relationship management Bank of America and Citicorp.

Kim holds a B.S. and M.S. degree in Economics from Texas A&M University. She is a member of the Association of Training and Development (ASTD) and the Houston Compensation Association (HCA).

Brenda Marshall is an accomplished facilitator and executive coach, who works with leaders of all levels at improving their effectiveness in the workplace.

Certified in a variety of assessment tools, Brenda is skilled in helping clients assess their development needs, link development to business strategy and make the changes needed to move their performance to the next level. As a facilitator, she is known for her ability to connect with her audience and turn concepts into practical workplace solutions.

Prior to beginning her consulting career, Brenda held several senior line management positions with a fortune 500 company. As a consultant, she has worked with organizations such as American Express, Rogers Communications Inc., Empire Financial, Xstrata Nickel, RIM, Kraft, Boehringer Ingelheim Canada Ltd., Cadillac Fairview and others.

Brenda holds an M.Ed. in Teaching and Learning and a Ph.D. in Adult Education from the University of Toronto. In addition, she is accredited to interpret the McQuaig Word Survey, MRG’s Strategic Leadership Development Process and LEA, IHHP’s Emotional Intelligence, the Myers-Briggs Type Indicator, the FIRO B and other tools.

Chris Olex is a Corporate Trainer and Facilitator specializing in team and personal development. Relying on experience gained from all levels of the training process -- from customer management to delivery and evaluation -- she works in partnership with a wide range of clients and organizations all over the globe to design, develop, and deliver professional programs from 5 people to 500. Her infectious energy and relentless inquiry push participants to want to learn more.

Chris is passionate about self-learning and uses a variety of tools to help her clients do just that. Along with her work and discovery around Emotional Intelligence and the EI360 assessment, she is a certified trainer for the Myers-Briggs Type Indicator™ through the Association for Psychological Type; Effective Intelligence™ through Connective Intelligence Inc.; and runs a scoring center and consults on the Denison Organizational Culture and Leadership Development survey instruments.

Throughout her career, Chris has partnered with training companies like IHHP to deliver powerful team programs, and her international client list includes: Pfizer, Deloitte, Novartis, Fidelity, Columbia Executive Education Center, McKinsey & Company, and Boston Consulting Group.

In addition, Chris has devoted her entire career to the development of human potential. Chris holds a Bachelor's degree in Psychology focusing in Organizational Behavior and Leadership.

Testimonials:

“Chris was a big hit with our leaders and we are excited about the impact this program will have on our culture. It was a pleasure working with Chris and we are thrilled to have her come back to deliver more programs.”
New York Life, 2010   

IHHP multi-lingual coach Patrick has been providing high impact training and coaching for organizations internationally both in the private and public sector for the past 15 years. He is a certified Emotional Intelligence Instructor and a qualified CTI coach as well as an Organizational and Team Coaching coach.

When coaching, Patrick combines thoughtful interventions with his expertise in emotional intelligence, leadership, communication, business development and sales to help clients find balance and achieve visible improvement through fast turnaround, fresh problem-solving skills and new points of view and perspectives. As Patrick's clients conquer their specific goals in order to reach the next level of leadership, their organisations experience dramatically increased personal and team performance as a result.

Patrick's previous experience as a career counsellor was in recruitment and managing and evaluating personality assessment tests. As a world traveler who has lived in eight countries on four continents, he has a great understanding of the dynamics of today's changing global business environment and the role of an individual within worldwide business dealings.

Personally, Patrick is committed to community projects related to human rights, personal empowerment and diversity, and supports several Chambers of Commerce. Patrick is also a coauthor of the book, Be Different, Be YOU (September 2007). He enjoys year-round nature and outdoor sports, is a friend of many cultures and speaks English, French, German, Spanish and Italian.

Testimonials:

“I'm pleased to provide first hand affirmation that Patrick is an accomplished coach, mentor and listener. Over the past several months he has helped me define a concrete set of habits and activities that are completely aligned with my personal and career aspirations. Patrick has the tools and experience to customize a personal program for anyone looking to improve their business, personal and family circumstances. He has a knack for helping me get the results I want.”

“I undertook a 360-degree assessment and Patrick coached me through the feedback. He was able to explain the concepts well and provide me with many practical suggestions to implement in the workplace. His coaching has increased my emotional competence and has definitely helped me improve my performance at work.”

Chuck Inman has spent over 25 years in a career that has covered sales, marketing, training and coaching. He has worked globally in the Ophthalmic Pharmaceutical and Surgical businesses directing various brand portfolios. In his leadership roles he successfully launched key products and campaigns.

During his career Chuck earned numerous sales and marketing awards and even holds three patents on surgical products and packaging. But his passion is educating, motivating and connecting with audiences. He brings energy, passion and real life leadership experiences to his presentations. These experiences enable his audiences to connect and apply the material to everyday events whether the focus is on their professional or personal life.

He is accredited and certified in teaching Emotional Intelligence for Personal Leadership, the Three Conversations of Leadership and EI Coaching. He has taught these programs to people from over 40 countries around the world while traveling throughout Asia, Latin America, North America and Europe. Chuck is also certified in the DISC assessment, Adaptive Leadership, and the Leadership and Developments(L&D) 360 coaching program.

Chuck is a graduate from Northern Arizona University where he received degrees in Biology and Marketing. He enjoys hiking and flyfishing and as a father of two daughters he finds that the lessons from emotional intelligence can be applied on a constant basis in the family environment.