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“Whether
someone is the right person for your organization has more to
do with character traits and innate capabilities than with specific
knowledge, background or skills”
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Jim
Collins,
Author of Good to Great |
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Hiring
is one of the more difficult tasks facing any organization
- creating a drain on both time and resources. How does an
organization hire the best? Research shows that it is emotional
intelligence (EQ), not IQ or technical skills, which predicts
who will become a star. The hiring of high potentials requires
the ability to assess for EQ competencies in the interview
process, traits that most mangers do not look for, including:
- self-awareness
- empathy
- resilience
- self-control
- ability
to coach and inspire others
Given
the highly emotional nature of hiring, the ability to manage
emotions is also critical to the interview process - both
for interviewers and candidates as well. Hiring for Emotional
Intelligence provides strategies for managers to:
- Create
awareness of critical EQ hiring competencies;
- Focus
on the importance of emotional cues;
- Ask
emotion based questions with skill and tact;
- Practice
interviewing in emotionally charged circumstances; and,
- Learn
how to truly step into another’s frame of reference.
The Institute
for Health and Human Potential, partnered with a major U.S.
pharmaceutical firm to create this unique approach to hiring.
Design and development of the program occurred over a nine
month period and involved gathering data from the training,
human resources and business line units, joint design sessions,
alpha and beta pilot programs, and development of new experiential
exercises specifically targeted to help managers master the
art of uncovering EQ competencies while interviewing. This
one-of-a-kind program is available only from IHHP.
Please
contact us for further information.
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