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"Success consists of going from failure to failure without loss of enthusiasm.”

Sir Winston Churchill

 

A Sales Training Program that Produces High Performers


Research is clear: confident, educated salespeople with a high IQ and excellent knowledge of their products or services will not be high performers unless they have the skills to connect well with clients, are resilient, and can manage setbacks effectively.
 

Success In Sales – What Differentiates High Performers From Others

High sales performers can be differentiated from the average by two critical factors:

  • their level of optimism and resiliency when faced with setbacks
  • their ability to connect well with clients and peers.

Both of these are important competencies of Emotional Intelligence (EI). Consider this research:

  • At American Express, sales people trained in Emotional Intelligence outsold those who did not receive training in EI by 20%;
  • Optimistic sales people outsold those who were pessimistic by 37% at Met Life;
  • Pessimistic sales people are twice as likely to quit their job as those who are optimistic;
  • Optimists enjoy better health, take less time off work and are more adaptable in a changing environment.
   
 

"You'll always miss 100% of the shots you don't take."

Wayne Gretzky

  
   

 

The Two Main Components of our Sales Performance Program

Optimism does not mean being unrealistically positive all the time. It does, however, determine how a person deals with setbacks. The good news is that optimism is a learned attribute and can be developed, resulting in real dividends due to a more resilient workforce. IHHP’s Sales Performance training program includes an assessment developed by Dr. Martin Seligman that determines a person’s level of optimism.

People buy from people they like. Surprisingly, connecting with others at an emotional level can be learned. Our Sales Performance program will teach you how to develop this skill. The benefits are apparent—once customers feel they have been heard and understood, they are open to the development of strong emotional connections, which in turn can be transformed into powerful business relationships (even with those “difficult” customers!).
   
 

"If you think you can or you think you can't,
you will always be right."

Henry Ford

 
   

 

Sales Performance Can Be Increased – Learn How in our Training Seminar

It is not enough for an organization to train its sales people in technical skills, product knowledge and sales processes; it must also include the key ingredient—Emotional Intelligence. IHHP’s Sales Performance training program covers such EI competencies as:

  • Dealing with setbacks and adversity;
  • Empathy and connection with clients;
  • Self-confidence, and focus on sales performance;
  • Dealing with change
  • Committing to specific and measurable goals, and;
  • Being held accountable to reach these goals.
     

Develop Your Sales Team Into All It Can Be

Want to develop a sales team—from the executives and those in management to the front-line sales reps—that views failure as a stepping stone to success, copes well with frequent frustration and stress, and can stay motivated, resourceful, and decisive in challenging situations? Our Sales Performance training program will show you how. Contact us for more information.

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